100 Resume Bullet Points

(That will finally get you noticed)
  • If writing bullet points for your resume feels impossible—like you haven’t accomplished anything “worth” mentioning, or you’re not sure how to make your experience stand out—you’re not alone.

I’ve worked with more than 1,000 resume clients at this point – I know, crazy! The one thing they’ve all had in common are these same fears about their resume bullet points. 

  • What if I haven’t accomplished anything?
  • What if I sound like I’m bragging? 
  • I’m not a writer, how am I supposed to do this? 
  • What are hiring teams looking for anyway?

But here’s the good news: crafting a strong resume isn’t about perfection. It’s about showing the real value of what you’ve done and the skills you bring. That’s why I’m sharing 100 impact-oriented bullet points—to give you the examples and inspiration you need to write confidently.

Account Manager
  • Provided customer support to 4 client accounts while actively expanding network to capture new customers, securing 3 new contracts in less than a year.
  • Delivered product recommendations tailored to customer needs, upselling and cross selling additional products, leading to an additional 10% of revenue from current customers,
  • Collaborated with interdisciplinary internal teams and external vendors to fulfill customer requests, resolving 90% within 48 hours.
  • Managed both existing customer accounts while simultaneously onboarding 5-10 new customers per week, accurately inputting their financials into database
  • Spoke to 30+ inbound leads each day by navigating the pipeline in SalesLoft, analyzing each customer’s situation to determine likelihood of purchase.
Billing Specialist 
  • Processed payments for 50+ customers daily, ranging from $5 – $2K per transactions, and collaborated with third party vendors to ensure data integrity correct across all platforms.
  • Maintained organized financial records within Intuit Quickbooks to maintain compliance, create accurate reports, and calculate billing totals. 
  • Reviewed more than 30 financial statements daily to correct any inconsistencies or errors, maintaining a 100% accuracy rating. 
  • Created more than 100 invoices and billing materials to be sent directly to customers and insurance agencies each month.
  • Drove missed payments down by 10% through the development of a database for upcoming payments, reminding staff to call patients 3 days prior to their due date. 
  • Completed and processed 30+ enrollment applications per month for Medicare, Medicaid, commercial insurances, and other managed care plans. 
Business Development Manager
  • Negotiated multi-year exclusivity contracts for clients generating more than $1MM in annual revenue by consistently reducing shipping times from 8 weeks to 2 days end ensuring a 90% on-time delivery.
  • Expanded business to 30+ clients in new industries such as restaurants, hospitals, and indirect channels by adapting corresponding sales and marketing strategies to meet their unique needs, now accounting for 40% of annual revenue.
  • Developed $2MM-$4MM P&L statements for FY 2012-2021 by monitoring net income and expenses, developing budgets, analyzing resource allocation, and redistributing to most successful initiatives on annual basis.
  • Supervised 25+ employees across 5 departments, conducting all hiring, firing, development of new, and retaining more than 90% of employees YOY.
  • Remotely managed a national external sales team that brought in over $25MM in sales annually, including interdisciplinary teams like designing and sampling, manufacturing, and administration.
Content Specialist
  • Oversaw the development, research, and measurement approaches to evaluate the success different pieces of content published by (Company) to a global audience of 3MM+.
  • Analyzed data from more than 100+ sources and utilized visualization programs to transform incoherent data into actionable insights for both internal employees and public users.
  • Led the SEO efforts for both long and short form content for blog posts, Facebook, LinkedIn, Twitter, Google Ads, emails, and landing pages in order to increase traffic by 20% both internally and for clients.
  • Conducted bimonthly site audits using Sitebulb to resolve SEO issues, while also integrating Google Analytics and SEMrush to continually improve organic search results by 500K+ users per month. 
  • Developed a new content strategy for (Company) social media pages, increasing followers and engagement by over 80% on Facebook, Twitter, and LinkedIn pages.
  • Overhauled e-commerce product landing pages and descriptions by emphasizing unique features and consistently formatting pages, leading to a 15% decrease in abandoned cards and 30% increase in sales
Customer Service
  • Exceeded daily sales goals of 50 overall sales and $1K of revenue by having an in-depth understanding of the products and making strategic recommendations to customers.
  • Maintained a 1,000 square foot store and over 500 pieces of merchandise, aligning to both company standards and current marketing campaigns.
  • Processed and packaged more than 100 customer orders for shipment per week, ensuring that 100% of packages are received within 1 week of order placement.
  • Recruited approximately 100 customers per month into the rewards program by explaining the benefit of store rewards to customers. 
  • Ensured an excellent shopping experience by providing customer service from greeting until checkout to nearly 250 visitors per day. 
  • Served as a customer service provider for 100+ daily inbound callers who were looking to expand services, make payments on their account, or ask questions about current promotions.
  • Processed 75+ payments per day, with transactions averaging $200+ by using a local accounting system and conducting quality assurance to assure 100% accuracy in billing.
Customer Success
  • Led more than 150 project discovery initiatives and prepared statements of work that represented over $1M in revenue, successfully securing an additional 100+ projects.
  • Implemented 15 projects with medium and large enterprise customers, including process discovery, improving digital document workflow, and introducing an intelligent document automation, resulting in $5MM of efficiency savings.
  • Provided product demos and trainings for customers, teaching more than 300 end users and administrators on how to use and maintain new systems with minimal assistance from the team. 
  • Onboarded 20 new clients over the course of 2 months while simultaneously maintaining a 90% retention rate and $1M+ ARR with current clients, including (Companies).
  • Created quarterly business reviews by regularly analyzing customer health scores, product adoption rates, and customer feedback, leading to a 15% improvement in customer engagement.
  • Produced and implemented product trainings for customers, resulting in a 20% increase in customer product knowledge and adoption, as well as reducing support tickets by 30%.
  • Oversaw a $29M book of business while simultaneously building the Enterprise Customer Success team from the ground up, leading the expansion from one CSM and a $14M APR to a team of five CSMs and a $29M APR.
  • Developed a qualified leads program, allowing for potential customers to be ranked on fit, interest, and readiness, leading to an additional $2.1M in additional revenue (40% over target) in 2021 and $3.1M (24% over target) in 2022.
  • Averted $3M+ in potential churned APR by revamping the escalation process to be more proactive, leading to more insightful report mechanisms to keep stakeholders informed and aligned.
Data Analyst
  • Created reports for multiple cross-functional teams, senior leadership, and clients by utilizing several systems, including SAP Business Objects and Tableau.
  • Collected and analyzed data from various sources, including SAP, PeopleSoft, and Oracle, merging these sources to create a holistic picture, and identifying opportunities for improvement.
  • Established KPI’s to measure the effectiveness of business decisions, with 90% of recommendations exceeding these established goals. 
  • Recognized data quality errors within the database, assessed the root cause, and implemented recommended changes within the data collection processes, removing more than 93% of recognized errors.
  • Interpreted data, analyzed results using statistical techniques, and provided ongoing reports to 4 different departments on a monthly and quarterly basis.
Executive Assistant 
  • Spearheaded all executive travel, organizing more than 5 business trips per month by finding optimal flights, booking lodging and transportation, and providing itineraries for each day.
  • Screened calls from more than 50 incoming visitors and vendors per day and directed callers to the appropriate department to best answer inquiries.
  • Completed expense reports valuing between $100 and $25K within SAP Concur by quickly organizing receipts and other paperwork, uploading all information within 24 hours.
  • Provided 24/7 support to the CEO as the business expanded by 300%, maintained the company fleet, navigated schedule changes, and reviewed all materials and presentations.
  • Sustained relationships with more than 20+ in-office contractors, including construction, printing, insurance, catering, IT, and technicians.
  • Executed all administrative responsibilities, including writing and editing emails, drafting company memos, scheduling meetings, and preparing communications.
  • Organized calendars for 2 executives, determining priority levels and accepting or rejecting meeting invitations, answering requests for attendance, and rescheduling as conflicts arose.

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HR Specialist
  • Spearheaded employee payroll for 200+ contractors by calculating actual time versus estimated time, communicating any changes with staffing agency, and collecting invoices. 
  • Oversaw the recruiting efforts for nonexempt and exempt positions by posting to job boards, arranging interviews, and hiring an average of 4 employees per month. 
  • Conducted new hire orientation by preparing paperwork, collaborating with hiring manager to create a first-day itinerary, and guiding new employees for the first 60 days.
  • Sourced a new benefits vendor for medical and 401K plans by conducting market research, creating estimates, and securing the vendor that best matched employee needs and company budget.
  • Conducted full-cycle high volume recruiting for customer service positions, processing 35 – 60 applicants each week, scheduling and hosting interviews, and coordinating local job fairs.
  • Counseled managers on performance management, providing coaching techniques based on employee data, including personnel needs, turnover, and absenteeism.
  • Reviewed employee complaints and conducted timely investigations, documenting concerns and issues, facilitating actions, and escalating to the appropriate management team.
Marketing Specialist 
  • Created a promotional campaign for new AI capabilities, targeting adults ages 25-45 on TikTok and Instagram, leading to more than 10K sign ups in 1 month with a $25K budget.
  • Evaluated more than 50 influencers, selected those who were best aligned with the organization, and provided information on products and promotions to share with their audiences.
  • Provided financial analysis to the marketing team by collecting all the upcoming projects for the calendar year, estimating digital and physical sales volume, and setting the $5M budget accordingly.
  • Developed performance reports by researching similar releases from 10+ studios, creating a competitive analysis, and updating the financial models for profitability and revenue.
  • Executed the marketing plans by managing social media pages and email marketing, creating a 10-person collage ambassador program, and securing ad space in the (Company) Magazine for 2 quarters.
  • Spearheaded 10+ events by developing project plans, supervising 2 interns, and collaborating with clients.
  • Pitched marketing strategies to 3 different clients by completing a competitive assessment, curating a plan to address weaknesses, and implementing necessary changes.
Registered Nurse
  • Interacted with 60+ patients per week, providing care starting at triage, creating necessary appointments, reviewing test results, monitoring their wellbeing, and adapting chart as needed.
  • Served as a charge RN, caring for 35+ patients across all areas, including surgical, telemetry, pulmonary-ventilator, rehabilitation, ER, ICU, post-surgical, gastrointestinal, orthopedic, and observation units. 
  • Conducted thorough assessments of each patient, create care plans based on medical history, age, cultural, and spiritual needs, and adapt these plans as patient conditions change.
  • Administered medication intravenously, by injection, orally, through gastric tubes, and other methods; documenting changes in response and adapting care plan as necessary. 
  • Collaborated with other healthcare professionals, including physicians and interdisciplinary team members, developing and revising treatment plans based on identified needs and assessment results.
  • Managed schedule to ensure staff maintain a manageable workload and patients receive seamless care, creating assignments for incoming staff based on the acuity of each patient. 
  • Triaged patients in the Psychiatric Emergency Room, administered psychiatric drugs to patients during acute phases of their mental illness, and prevented self-harm and harm to others through restraint when necessary.
Product Manager 
  • Led the creation and launch of marketing roadmaps for 7 major product groups, including (Product), (Product), and (Product), generating more than $87M in total sales.
  • Reduced the average time to contact leads by over 20 hours through the usage of a Salesforce API, which allowed the generation of workflows that correctly and automatically assigned leads to the optimal representative. 
  • Implemented KPI metrics with Google Analytics and discovered a high bounce rate on website homepage, developed a user survey to determine the root cause, and unveiled an optimized page that saw the rate reduced by 13%. 
  • Developed a performance metric scorecard that allowed several teams to set targets and create incentive programs to improve performance for more than 10 sales representatives. 
  • Conducted a customer analysis to determine most profitable group and found that the top 10% of the network accounts for 80% of yearly revenue, allowing the sales team to better focus resources.
  • Wrote cost reports to ensure that the cost of manufacturing aligned with the designers’ expectations and negotiated costs with 25+ vendors to increase profitability.
  • Curated all product samples, navigating the logistics and sourcing of different fabrics, ensuring specifications met the standards, and collaborating with designers to discuss necessary changes.
  • Managed the complete life cycle of 12 sun and optical eyewear collections and used product lifecycle management software to track the status of each product line and inventory item.
  • Assessed 20+ products’ annual performance, including revenue generated, costs of goods, and the price to ship, and implemented changes to improve the overall profitability.
  • Sharpened the brand’s overall identity by ensuring cohesiveness between brands, meeting with various licensors, and designing the product displays for merchants.
Project Manager 
  • Led the delivery of more than 40 total projects for an organization valuing more than $60MM with an on-time delivery rate between 97% and 99% for more than 5K of total users.
  • Identified areas of potential efficiency improvements and outsourced additional fabrication firms, decreasing project production time by 20% and increasing on-time delivery from 80% to 95%. 
  • Designed and implemented 6 new programs from the ground up, creating the structures, hiring necessary talent, writing policies, and leading the program launches.
  • Monitored performance across 3 concurrent projects alongside the CFO, ensuring all initiatives were on time, on budget, within scope, and met quality standards. 
  • Restructured 4 underperforming programs by conducting data-driven assessments to identify high-impact opportunities and implementing upgrades in only 6 months. 
  • Developed a matrix to assess 15 potential risks and incidents, determining if the threat would impact safety, security, legal standing, or funding; presented findings to the Board of Directors.
  • Supervised community outreach, planning and executing 7 fundraising events, applying for $350K+ in grants annually, and hosting a Gala with 60+ attendees and with $5K+ raised.
  • Led the county-designated project of purchasing cost effective new equipment for 60+ staff by negotiating with vendors, implementing systems on devices, and training all staff. 
Teacher
  • Oversaw 25 students per academic quarter, planned and executed 120+ educational events both on and off campus, and collaborated with 8 different departments to develop curriculums, exams, and student schedules.  
  • Implemented a school-wide integration of digital devices and Google Classroom for more than 200 students, 25 teachers, and 15 administrative staff, leading to a 200% increase in student engagement and 150% in student success. 
  • Host parent teacher conferences quarterly to keep family members informed on student’s performance and any other important information related to their education.
  • Ensure students safety by continually sanitizing classrooms, supervising recess and other activities, and checking equipment functionality prior to student use. 
  • Developed lesson plans for 5 classes and 160 students per week and created accompanying materials to aid in learning, such as class activities, homework, and tests.
  • Educated students in grades 7 and 8 in multiple subjects, including AP History, Ancient History, and European History while also adapting to students’ different learning needs.
UX/UI Designer 
  • Drove the design strategy for a new feature utilizing a user-centric approach, executing effective user research plans, and implementing continuous improvement based on user feedback.
  • Implemented a new process to incorporate research into the design process, proactively interviewed eight customers, and analyzed data to create a more intuitive and effective product.
  • Developed a new product feature in collaboration with the Principal Designer through rapid prototyping, high fidelity wireframing, and final product build.
  • Collaborated cross-functionally in an agile environment with 10+ Product Managers, Product Designers, Customer Success Managers, and Engineering partners on high stakes initiatives.
  • Amplified a new product feature to resolve user pain points by establishing personas, empathy maps, user flows, and user stories to incorporate the user experience throughout the product design.

Success Stories From Job Seekers Just Like You!

I know the job search can feel discouraging, and sometimes you might wonder if you’re ever going to get that “yes.”

Trust me, so many job seekers I’ve worked with felt exactly the same way. They worried their experience wasn’t enough, struggled with imposter syndrome, or felt like their skills weren’t impressive on paper.

But here’s the thing—they pushed through, stayed focused, and saw real results. These success stories below? They’re proof that it’s possible to land the role you want. Let their journeys remind you: with the right tools and approach, you can absolutely reach your career goals too!

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