PRIVACY POLICY

This Privacy Policy describes how resumeofficial.com (the “Site” or “we”) collects, uses, and disclose your Personal Information when you visit or make a purchase from the Site. At Resume Official, we have an obligation to provide excellent and top-notch services to you. This is our privacy policy page wherein we inform you about how we store and manage your data.  It is important that we keep your personal information confidential and secure. 

WHAT IS PERSONAL DATA?

Personal data is a term used to refer to facts about a physical Individual who has been identified, such identification having been made in either in a direct or indirect manner. It is the information that distinguishes you and gives you an identity.

PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT.

The personal data we collect from you depends on the manner of your interaction with us through our website, advertisement, purchasing our products, or filling our internal form. The following provides examples of the personal data that we collect from you and how we use that information.

Context

Information Collected

Main purpose for collection

Purchase orders from our website.

When you make orders from our website such as resume templates, resume reviews, resume rewrites, we get personal data from you. Your name, phone number, address, email, your employment history, your education history.

We collect these data from you to properly render our services to you. This includes drafting your resume with accurate information about you.

Filling of our internal form

Our website contains an internal from where you fill in your data.

Through this internal form, we get your relevant data to work with and make our services available to you.

Participation in our 3 minutes resumes on TikTok.

If you follow us on TikTok, We will collect the details on your resume when you send them in for us to record content rewriting it. We collect any of your information written on your resume.

We need your resume data to enable you to have access to this free service.

Signing up for our 80+job titles key phrases document.

We collect your name, email address, address, and phone number.

We want you to have access to this free document which will be delivered to your email.

When you sign up for our mailing list

We collect your name email address, phone number or postal address depending on your selection.

We are interested in your knowledge of our services through our newsletters and exclusive offers which will be sent to your mail box.

Payment options

We collect your payment details (payment card number, expiration date, CVV/CVC, e.tc)when you use any of the payment options available on our website.

Your payment details necessary to enable   you to have access to our paid services.

Contact us

When you contact us through our website, email address, social network pages or our address, we get your name, email address and phone number or any other contact information you provide for us to respond to your requests.

We are interested in our clientele to address any issues of complaints or enquiries that you have about our services.

WHAT IS THE PURPOSE OF COLLECTING YOUR PERSONAL DATA AND HOW IS IT USED?

In addition to the purposes and uses described above, we use your data in the following ways:

 1. To identify when you visit our website.

 2. To ease the checkout process, provides products and services and to process your returns.

 3. To safeguard online transactions, avoid fraud and payment incidents, and manage debt collection. 

 4. To supervise and maximize customer experience by enhancing our knowledge of our customers.

 5. To suggest appropriate, tailored services, particularly when we add new features or improve our products and services.

 6. To disseminate marketing and promotional materials, including information relating to our products, services, sales, or promotions and that of our affiliates.

 7. To manage our relationships with our customers and also for  in-house administrative purposes.

 8. We use this information to ensure your resume is properly drafted and all the information provided about you therein is correct.

 9. To guarantee that all your strengths are properly included and brought to the limelight we will bring into focus what the recruiter wants to know about you. This gives you a higher chance of success with your application.

 10. We make use of your data using cookies and other tracking technologies.

 11. To ensure great user experience and interaction while using our websites. 

 12. To suggest personalized content and ads for our customers.

 13. To improve services which we offer to you and give you access to our perks and bonuses.

THIRD PARTY DISCLOSURE.

We may share your personal information in the following circumstances:

  1. Affiliates: We share your personal data with our current corporate affiliates such as Upwork, Coursera and Jobscan and also to our future corporate affiliates.
  2. Service Providers:  Where they require your personal information, we share same to our service providers who manage our website and provide support to us using technology.
  3. Change of Ownership: If another company acquires, or intends to acquire, our company, business, or our equity, we will share personal data with that company, we can share this information as early as the negotiation stage for the purposes of assessing or perfecting the transaction. Personal data may also be included as a part of the purchased assets.
  4. Legal Compliance: We would share your personal information where we required to do so by a court order, a subpoena or in compliance with any law, regulation or judicial proceeding.
  5. Ad Networks: We may disclose personal information that you provide to our affiliates, to contractors and other third parties we use to support our business, such as Google Analytics. The safety of your data is important to us and we ensure that you are protected when you share such sensitive information with us. Thus we will not sell your personal information unless we have your permission.
  6. Social Media Platforms and Other Third-Party Services: Some of our websites contain s features such as widgets, buttons, content, or other similar services that are provided by third parties (e.g., YouTube, Facebook, Twitter, Instagram, Amazon, and/or Pinterest). If you choose to use or relate to these features, certain information may be shared with or collected by those third parties. For more information about what information is shared or collected, and how it is used, see the applicable company’s privacy policy.

 

INTERNATIONAL TRANSFERS OF PERSONAL DATA

  1. We employ the services of international service providers worldwide as well as have affiliates in other countries. We aim for a worldwide target audience. Thus, there will be international sharing of personal data.
  2. As a result, the course your personal data may proceed in a nation which has a data privacy law that is less severe than yours. Irrespective of this, we will make sure where possible, that personal data is handled in accordance with the law of the place of first obtainment.
  3. By yielding your personal data to us, you agree to the transferring, depositing and handling of your personal data in a country other than that of your residence including but not limited to the United States.
  4. Whilst transmitting your data, we make sure to subject it to necessary guidelines and laws regarding protection of same.

DATA PROTECTION

We have an obligation to ensure that your data is protected, thus we have made use of adequate technology to ensure your data is safe with us. Although no system can be 100 percent secure, we have taken steps to ensure your data safety and we have latest, up to date and standard security protocols. This way your data is protected from use in an unethical manner, is safe from being altered or shared without consent, or being lost. When we have used your information for the purpose for which it was collected, we destroy any personal information with us. However, we may keep stored personal information in client files.

TRANSACTIONS INVOLVING CREDIT/DEBIT CARDS/PAYPAL

The payment methods we accept are debit/credit cards, PayPal and Apple Pay. When you provide us with your financial details and information, we make sure to keep it adequately secure.

RETENTION OF YOUR PERSONAL DATA

The Company will retain Your Personal Data for as long as is required for the reasons contained in this Privacy Policy. We will retain and use Your Personal Data to for complying with applicable laws and necessary legal obligations, enforce our legal agreements and policies or to resolve any dissensions. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or we are legally obligated to retain this data for longer time periods.

YOUR LEGAL RIGHTS AS A USER

As a user you have the following rights regarding your personal information with us

  1. Access to Your Personal Data: You may request access to your personal data, including a copy of your personal data.  You can reach out by email (morgan@resumeofficial.com) for more information on how you can go about this.  If your request complies with the law, we will give you give you reasonable access to the personal information we have about you.
  2. Changes to Your Personal Data: You reserve the right to make amendments and review your data. You may update and correct any personal information you have with us subject to some exceptions. It is your responsibility to update your data with us, in case there is any change. Please note that we may keep historical or previous information in our backup files as permitted by law. If our website does not permit you to update or correct certain personal data, you may contact us at the address described in the CONTACT DETAILS section below.
  3. Deletion of Your Personal Data: You may remove and delete any personal information you have with us. Unless a longer retention period is required or allowed by law, we keep your personal data for as long as is necessary to fulfill the requirements of this privacy policy. You may however, ask to know about the length of time we keep a type of personal data. You may also request us to delete any of your data by contacting us.
  4. Deletion of Minor’s Personal Data: The Site is not intended for persons under the age of [13]. We will not receive personal information from minors on purpose. You can request for deletion of your minors personal data as a parent or guardian if you have any reasons to believe your minor has supplied us with personal information. We will delete such data if it complies with the law. Please be informed that your data can be kept to meet legal requirements, dispute resolutions, and enforcement of the agreement.
  5. Objection to Disclosure: You can contact us at the address described in the Contact Details section below to object to use or disclosure of any of your personal information.
  6. Revocation of Consent: If you retract your consent for the processing of personal data then we may cease to provide you services. In some cases, we may restrict or refuse your request to revoke consent if we are permitted or mandated by the law to do so. You may revoke consent to us processing your personal (where such processing is based upon consent) by contacting us at the address described in the CONTACT DETAILS section below.
  7. Online Tracking: We currently do not acknowledge or reply to automated browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions.
  8. Promotional Emails: If you no longer want to receive any of our emails or newsletters, you can unsubscribe using the hypertext link provided for this purpose in each mail we send you. If you decide not to receive promotional emails from us we may still communicate to you regarding our services.

We may require an identification for you to change your personal information with us. We will request for your personal information and cross-check if it is the same match as the one we have with us. We do not charge any fees to amend your information.

 

TRACKING TECHNOLOGIES AND COOKIES.

We use Cookies and similar tracking technologies to monitor the activity on our website to store certain information. Tracking technologies used are beacons, tags, and scripts to get and trace data and to enhance and carefully access our service. The technologies we use may include:

COOKIES OR BROWSER COOKIES.

Cookies are small text files that are placed on your computer or mobile device by the websites you visit. They save your browsing information and help us to keep you on our website. Cookies do not give us control over your computer. They only help us to improve your experience as a user of our website. Please note that you can disable cookies settings at any time in your browser or you can instruct your computer to show whenever a cookie being sent so that you can accept or refuse it. By refusing cookies, you might not get optimal use on our website. Also, disabling cookies does not affect the manner we disclose information to our affiliates. There are persistent and sessional cookies. Persistent Cookies helps our website to remember you, your information and identity each time you visit our site. They don’t leave your computer or device when you go offline. However, sessional cookies last only for your session, they get deleted when you close your browser.

WHY DO WE USE COOKIES?

We use both Session and Persistent Cookies for the purposes outlined below:

  1. To enable you to use features on our website and provide our services to you through same. Please note that although you have the option to set your browser to block cookies, by doing so, you might not have access to the full capabilities of our website.
  2. We use cookies to give our clientele a more personal user experience while on our website. They help to remember your choices and preferences on our website.
  3. We use cookies to monitor traffic to our website and also monitor how this traffic of users use it.
  4. We use cookies to test the operations and practicality of new features on our website by monitoring how website users respond to it.
  5. We use cookies to serve advertising by our affiliates that is specifically targeted to our website users’ personal needs.

NOTE THAT: You can set your browser to refuse some or all cookies or to indicate when a cookie is being sent to your computer. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible. You can also set your browser to delete cookies every time you finish browsing. For more information about how to manage browser cookies, please follow the instructions provided by your browser.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners

COOKIES NECESSARY FOR THE FUNCTIONING OF OUR WEBSITE

These are the cookies which collect information from you when you access our website:

NAME

FUNCTION

Woocommerce_cart_hash

Helps WooCommerce determine when cart contents/data changes

Woocommerce_items_in_cart

Helps WooCommerce to determine when content or data changes

tk_ai

Stores a randomly-generated anonymous ID. This is only used within the dashboard (/wp-admin) area and is used for usage tracking, if enabled.

_pinterest_sess

Pinterest login cookie

_pin_aunauth

First party cookie placed by the Pinterest tag when we are unable to match the user. It contains a unique UUID to group actions across pages

_pinterest_ct_ua

the same as _pin_unauth, but as a third party cookie

_pinterest_cm

Allow users to share photos via Pinterest “Pin It” button

_pinterest_ct_rt

Set whenever the person visits an advertiser’s site which has the Pinterest tag installed. This is the only cookie that is conditional. The _pinterest_sess cookie needs to be present for a request to ct.pinterest.com to result in a _pinterest_ct_rt cookie being written

_derived_epik

Placed when the Pinterest tag reports a match identified without using cookies, such as through enhanced match. The Pinterest tag caches information to make matching on future pages easier.

__stripe_mid

Set for fraud protection services and helps assess the risk associated with an attempted transaction

__SSID

For processing payments and to aid in fraud detection

tk_qs

Gather information for WooCommerce and Automatic, first party analytics tool about how our services are used. A collection of internal metrics for user activity, used to improve user experience.

Web Beacons: Our website or our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that assist us. For instance, they may help us to count users who have visited our site or opened an email. They are also useful for related website statistics like recording the functionality of a certain section, verifying our system and server integrity.

DO NOT TRACK

Please note that because there is no uniform industry pattern of how to respond to “Do Not Track” signals, such a signal does not change the mode of our data collection and usage practices when we detect such a signal from your browser.

CALIFORNIA RESIDENTS

YOUR RIGHTS UNDER THE CCPA (CALIFORNIA CONSUMER PRIVACY ACT) 

Under this Privacy Policy, and by law you have the right to say no to the sale of Personal Data: Here at resume official alongside our present affiliates (Upwork, Coursera and Jobscan) and future affiliates WE DO NOT SELL YOUR PERSONAL DATA TO THIRD PARTIES. Therefore, your right under the CCPA is adequately catered for.

If you are a resident of California, You have the following rights: 

  1. The right to notice: you must be properly and adequately informed on which categories of Personal Data are being collected and the purposes for which the Personal Data is being used. 
  2.  The right to access / the right to request: The CCPA allows you to request and retrieve from us information regarding the disclosure of your personal data that has been collated in the past 12 months by Resume official or its affiliates. 
  3.  The right to know about your personal data: You have the right to request and obtain from the Company information regarding the disclosure of the following:
  • The categories of Personal Data collected 
  • The sources from which the Personal Data has been collected
  • The business or commercial purpose for collecting or selling the Personal Data 
  • Categories of third parties with whom We share Personal Data 
  • The specific pieces of Personal Data we collected about You
  • The right to delete Personal Data. You also have the right to request the deletion of Your Personal Data that has been collected in the past 12 months. 
  • The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your Consumer’s rights, including by either denying goods or services to you or charging different prices or rates for goods or service

EXERCISING YOUR CCPA DATA PROTECTION RIGHTS 

In order to exercise any of your rights under the CCPA, and if you are a California resident, you can email us at morgan@resumeofficial.com. The Company will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice. 

DO NOT SELL MY PERSONAL INFORMATION!

WE DO NOT SELL PERSONAL INFORMATION; however, the Service Providers we partner with may use technology on the Service that “sells” personal information as defined by the CCPA law. If you wish to opt out of the usage of your personal data for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by deactivating them from your browser.  Please note that any opt-out is specific to the browser you use. You may need to opt-out on every browser that you use. 

SELLING PERSONAL INFORMATION

OUR SITE DOES NOT SELL INFORMATION, AS DEFINED BY THE CALIFORNIA CONSUMER PRIVACY ACT OF 2018(‘’CCPA)

Our Site DOES NOT sell Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

 EUROPEAN UNION

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling) when that decision-making has a legal effect on you or otherwise significantly affects you.

We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor  uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant impact on you.

Services that include elements of automated decision-making include

  • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
  • Temporary denylist of credit cards related to deny listed IP addresses. This denylist continues for a small number of days.

YOUR RIGHTS

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

MISCELLANEOUS

The following information relates to our privacy practices:

  • Third Party Applications/Websites: Certain content, products, and services available on our site may include materials from third parties. Such third-party links on this site may direct you to third-party websites that are not connected or affiliated with us. We are not responsible for examining or evaluating such content or verifying their accuracy, and we do not guarantee and therefore will bear no liability or responsibility for any third-party materials or websites or for any other materials, products, or services of third parties. We are not liable, nor are we responsible for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. It is your responsibility to carefully review the third-party’s policies and practices and ensure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be addressed to the third party.
  • Changes to This Privacy Policy: We may change our privacy policy and practices. To the extent that our Privacy Policy changes in a material way, the policy that was in place when you submitted personal data to us will generally govern that data unless we receive your consent to the new privacy policy. 

NOTIFICATION OF CHANGES

We will review our privacy policy periodically and we will constantly put changes on this web page .This privacy policy was last updated 11/25/22.

CONTACT INFORMATION

You can contact us at morgan@resumeofficial.com if you have any inquiries about our privacy policy.